Privacy Policy

Effective Date: January 7, 2026

Promvie, Inc. ("we", "us", or "our") operates https://promvie.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including AI-powered movie generation, credit management, and payment processing.

1. Information We Collect

1.1 Personal Information

• Name and contact details
• Email address
• Authentication data (via Google OAuth or email/password)
• Payment information (processed by Stripe)
• Social media account connections (TikTok, YouTube) when you choose to link them

1.2 User-Generated Content

• Text prompts and scripts you provide
• Character descriptions and settings
• Generated images, videos, and movies
• Uploaded media files

1.3 Usage Data

• IP address and device identifiers
• Browser and operating system information
• Pages viewed and actions taken
• Timestamp and referral data
• Credit usage and generation history

2. How We Use Your Information

• Provide, operate, and maintain the Service, including AI-powered content generation
• Manage your account, credits, and subscription status
• Process payments and prevent fraudulent activity
• Improve and personalize your experience
• Communicate with you regarding updates, offers, and support
• Enable social media publishing features when authorized
• Comply with legal obligations

3. Disclosure of Your Information

We may share your information with third-party service providers for the purposes described above, including:

• Supabase - Database, authentication, and cloud storage services
• Stripe - Payment processing and subscription management
• Google - Authentication services (Google OAuth)
• Fal.ai - AI-powered image and video generation
• OpenAI - AI language models for script and content generation
• TikTok - Social media publishing (when you connect your account)
• YouTube/Google - Video publishing (when you connect your account)
• Vercel - Website hosting and deployment
• Railway - Video rendering infrastructure

All third parties are contractually bound to protect your personal data and use it only for the purposes specified.

4. AI-Generated Content and Your Data

We do not use your content to train AI models. Your prompts, scripts, characters, and generated content are used solely to provide the Service to you. We do not sell, share, or license your content for AI training purposes.

When you use our AI generation features, your prompts are sent to third-party AI providers (such as Fal.ai and OpenAI) to generate content. These providers process your data according to their respective privacy policies and data processing agreements.

5. User Content License

You retain all rights to the content you create using the Service. By uploading content or using the Service, you grant us a non-exclusive, royalty-free license to use, modify, store, and display your content solely for the purpose of providing the Service to you.

6. Data Retention

We retain your personal information and user-generated content only as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain your account, or as required by applicable law. You may request deletion of your account and associated data at any time.

7. Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and access controls. However, no security system is impenetrable, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights under data protection laws regarding your personal information, including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to delete your data
• The right to data portability
• The right to object to or restrict processing
• The right to withdraw consent

To exercise these rights, contact us at hello@promvie.com.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell your personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise your CCPA rights, contact us at hello@promvie.com.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR). Our legal bases for processing your data include:

• Performance of a contract (providing the Service)
• Legitimate interests (improving our Service, preventing fraud)
• Consent (where required)
• Legal obligations

You may lodge a complaint with your local data protection authority if you believe we have violated your rights.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Children's Privacy

Our Service is not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personally identifiable information from children. If you believe we have collected information from a child, please contact us immediately.

13. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

14. Links to Other Websites

Our Service may contain links to other sites, including social media platforms. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: