Terms of Service

Effective Date: January 7, 2026

1. Acceptance of Terms

By accessing or using Promvie ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. You must be at least 18 years old, or the age of majority in your jurisdiction, to use this Service.

2. Definitions

• "User" means any individual or entity that uses the Service.
• "Content" means any text, images, audio, or other materials you provide for generating movies.
• "Generated Content" means any images, videos, scripts, or other outputs created by the Service based on your prompts.
• "AI Providers" means third-party artificial intelligence services used to generate content, including but not limited to Fal.ai and OpenAI.

3. License

Subject to your compliance with these Terms, Promvie grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service to generate movies from your prompts for personal or commercial use.

4. User Obligations

• You must provide accurate information and comply with all applicable laws.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are solely responsible for reviewing, approving, and verifying all Generated Content before use, publication, or distribution.
• You must ensure you have all necessary rights to any Content you upload or use as input.

5. Prohibited Content and Uses

You agree NOT to use the Service to create, upload, or distribute:

• Content that infringes any copyright, trademark, patent, or other intellectual property rights
• Deepfakes, non-consensual intimate imagery, or realistic depictions of real people without their consent
• Content depicting minors in any inappropriate, sexualized, or harmful context
• Hate speech, harassment, threats, or content promoting violence against individuals or groups
• Sexually explicit or pornographic content
• Content promoting illegal activities, terrorism, or self-harm
• Misinformation, disinformation, or deceptive content intended to mislead
• Spam, malware, or content designed to harm systems or users
• Content that violates any applicable law or regulation

We reserve the right to remove any content and suspend or terminate accounts that violate these prohibitions without notice or refund.

6. Content Moderation and User Responsibility

No Pre-Screening: Promvie does not pre-screen, monitor, or review user-generated content or AI outputs before they are created or published. We are a technology platform that provides tools; we do not control or endorse the content created by users.

User Responsibility: YOU ARE SOLELY RESPONSIBLE FOR:

• All content you create, generate, upload, or publish using the Service
• Ensuring your content does not infringe any third-party intellectual property rights
• Obtaining all necessary permissions, licenses, or releases for any content you use as input
• Compliance with all applicable laws regarding your content, including copyright, trademark, privacy, and publicity rights
• Any claims, damages, or liability arising from your content or its use

Right to Remove: While we do not actively monitor content, we reserve the right (but not the obligation) to remove any content that we become aware of that violates these Terms, and to cooperate with law enforcement when required.

7. AI-Generated Content Disclaimer

IMPORTANT: The Service uses artificial intelligence to generate content. AI-generated content may contain errors, inaccuracies, biases, or unintended outputs. You acknowledge and agree that:

• AI outputs are not guaranteed to be accurate, complete, or suitable for any particular purpose
• You are solely responsible for reviewing and verifying all Generated Content before use
• Promvie is not responsible for any consequences arising from your use or publication of Generated Content
• AI models may produce unexpected or inappropriate results despite our content filters
• The quality and availability of AI generation depends on third-party AI Providers

8. Third-Party Services

The Service relies on third-party providers for AI generation, payment processing, hosting, and other functionality. You acknowledge that:

• We are not responsible for the availability, performance, or output of third-party services
• Third-party services are subject to their own terms and privacy policies
• Service interruptions may occur due to third-party provider issues

When you connect your TikTok, YouTube, or other social media accounts, you agree to comply with their respective terms of service. We are not responsible for content removal, account restrictions, or other actions taken by third-party platforms.

9. Payments, Credits, and Refunds

Use of certain features requires payment of fees or credits. You agree to:

• Pay all fees in accordance with the pricing displayed on the Service
• Provide accurate billing information
• Accept that payments are processed by Stripe

Refund Policy: All fees and credit purchases are generally non-refundable. However:

• Credits may be refunded at our discretion for failed generations due to system errors
• Subscription cancellations take effect at the end of the current billing period
• Unused credits may expire according to your subscription plan terms
• Refunds required by applicable law will be honored

10. Intellectual Property

Our Property: All rights, title, and interest in the Service, including its design, features, and underlying technology, are and will remain the exclusive property of Promvie, Inc. and its licensors.

Your Content: You retain ownership of your original prompts and any Content you upload. As between you and Promvie, you own the Generated Content created from your prompts, subject to:

• Any rights retained by AI Providers under their terms
• Our license to use your Content to provide the Service
• Your compliance with these Terms

By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, modify, and display your Content solely for the purpose of providing and improving the Service.

11. DMCA and Copyright Claims

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). Promvie acts as a service provider under DMCA Section 512 and does not monitor, review, or pre-screen user-generated content.

DMCA Designated Agent: To report copyright infringement, send a DMCA takedown notice to our designated agent at hello@promvie.com with:

• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location (URL)
• Your contact information (name, address, phone, email)
• A statement of good faith belief that the use is not authorized by the copyright owner
• A statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner
• Your physical or electronic signature

Counter-Notification: If you believe your content was wrongly removed, you may submit a counter-notification with your contact information, identification of the removed material, a statement under penalty of perjury that you have a good faith belief the material was removed by mistake, and consent to jurisdiction in Delaware.

Repeat Infringer Policy: We will terminate the accounts of users who are repeat infringers of intellectual property rights. We track DMCA notices and will disable accounts after multiple valid complaints.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. PROMVIE DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY, RELIABILITY, OR COMPLETENESS OF AI-GENERATED CONTENT
• UNINTERRUPTED OR ERROR-FREE OPERATION
• COMPATIBILITY WITH THIRD-PARTY PLATFORMS

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• PROMVIE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM
• WE ARE NOT LIABLE FOR DAMAGES ARISING FROM AI-GENERATED CONTENT, THIRD-PARTY SERVICES, OR YOUR USE OR PUBLICATION OF GENERATED CONTENT

14. Indemnification

You agree to indemnify, defend, and hold harmless Promvie, Inc., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of:

• Your use of the Service
• Your violation of these Terms
• Your Content or Generated Content
• Your violation of any third-party rights
• Your publication or distribution of Generated Content

15. Dispute Resolution and Arbitration

Informal Resolution: Before filing any formal dispute, you agree to contact us at hello@promvie.com to attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration: Any dispute not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Delaware, USA, or remotely if mutually agreed.

Class Action Waiver: YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in class actions against Promvie.

Exceptions: Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the Service.

16. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice, including for violation of these Terms. Upon termination:

• Your right to use the Service immediately ceases
• We may delete your account and associated data
• Unused credits are forfeited unless required otherwise by law
• Provisions that by their nature should survive will remain in effect

17. Changes to Terms

We may modify these Terms at any time by posting the updated Terms on the Service. We will provide notice of material changes via email or prominent notice on the Service. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. For matters not subject to arbitration, the exclusive jurisdiction shall be the state and federal courts located in Delaware.

19. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Promvie regarding the Service and supersede all prior agreements.

21. Contact Us

If you have any questions about these Terms, please contact us at: